Consumers Customer Service and Support | Telepass

Need further assistance?

Visit the Support section

How can we help?

Get answers to questions on our plans and services.

Gestione abbonamento

Qui trovi le indicazioni per chiudere il tuo contratto e riconsegnare il dispositivo.

Sei un’azienda e hai bisogno di supporto? Vai al supporto business.

Vieni a trovarci di persona

I punti fisici dove attivare le offerte e chiedere supporto e assistenza.

Need help with something specific?

Request assistance for anything you need.

Theft or loss 
of device

Tollbooth transit
without date of entry

Missed toll
payment

Report an issue
(customers only)

Other queries
(new customers)

Get in touch

Call Telepass Customer Care from Monday to Friday, 9 am to 5:30 pm on the following toll-free number:

800 269 269

If you’e calling from outside Italy, call us on
+39 069 71 66 630