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Travel safely with Roadside Assistance by Telepass,
valid for two number plates linked to your device.
Call the Allianz Global Assistance operations centre when required using their toll-free number, and share your personal and vehicle details, along with your Telepass code, found in the app.
Has your car ever broken down without warning and refused to start? Here’s what’s always available with Roadside Assistance in Italy and Europe:
It’s not always easy to get your vehicle repaired on the same day. This is why the Allianz Global Assistance Operations Centre gives you the following options to choose from:
You can also always visit the garage using the vehicle provided.
It’s not always easy to get your vehicle repaired on the same day. This is why the Allianz Global Assistance Operations Centre gives you the following options to choose from:
You can also always visit the garage using the vehicle provided.
You can use it starting the day after the activation date.
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-26.60.91.35) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
Roadside Assistance - Italy costs €1,50 monthly.
Joining the service offers you free mechanical assistance on Italian roads and highways, anytime needed, even when puncturing a tire, and on both number plates associated with the Telepass device, the possibility to use a replacement vehicle following a breakdown, 10% discount on your car repair at the participating stations and passenger transportation and accomodation costs included.
For more details, click below.
Also, if you are a Telepass Pay customer, you can benefit of the automatic doubling of discounts with the T Sconto Program.
The card is in electronic format only and is always available on the Telepass App, Telepass Pay X App, and in the Reserved Area.
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-26.60.91.35) and advise:
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
The card is in electronic format only and is sent to you via email upon activation of service. Additionally, it is always available on the Telepass App or in the Reserved Area.
If you have a Business or Family contract, you can activate it on the Telepass App or in the Customer Secured Area on the website. If you already have the Roadside Assistance for Italy only, you can decide to extend it to the rest of Europe with an additional cost of 0.80 euros monthly.
Roadside Assistance has a monthly cost of €2.
You can use it from the following day of the activation.
The European participating countries are: Andorra, Austria, Belgium, Bulgaria, Ceuta, Cyprus, Croatia, Denmark, Estonia, Finland, France, Gibraltar, Germany, Greece, Irland, Island, Italy, Latvia, Liechtenstein, Lituania, Luxembourg, Malta, Monaco, Montenegro, Norvey, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Former Yogoslav Republic of Macedonia, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey (European side), Ukraine, Hungary.