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Roadside Assistance only Italy
Everything you need to know
You can request roadside and mechanical assistance throughout Italy by calling the Allianz Global Assistance Operations Center at the dedicated number. In this section you will find: Information to report at the toll-free number in case of necessity; timeframe for activation of the assistance after purchase; advantages and costs of Roadside Assistance offered by Telepass in Italy.
How can I benefit from the free mechanical assistance
How can I benefit from the free mechanical assistance
To benefit from the roadside assistance services you need to call the Service Center at 800.108.108 (or 02-26.60.91.35) and advise:
- your personal data;
- a phone number where you can be reached;
- the card code that you find on your Telepass App or on the website Customer Secured Area;
- the vehicle make, model and number plate linked to the Telepass device for which the roadside assistance has been activated (the number plate needs to correspond to one of the two number plates associated with the Telepass contract);
- the type of service requested.
The Service Center, once the customer has been identified and the service validity verified, will communicate an authorization code (Dossier Number) that you will refer to in order to use the requested service. Keep in mind that without the Dossier Number it's not possible to use the free mechanical assistance.
How much does Roadside Assistance - Italy cost?
How much does Roadside Assistance - Italy cost?
Roadside Assistance - Italy costs €1,50 monthly.
When can I start using the Roadside Assistance?
When can I start using the Roadside Assistance?
You can use it from the following day of the activation.
What are the advantages of the Roadside Assistance?
What are the advantages of the Roadside Assistance?
Joining the service offers you free mechanical assistance on Italian roads and highways, anytime needed, even when puncturing a tire, and on both number plates associated with the Telepass device, the possibility to use a replacement vehicle following a breakdown, 10% discount on your car repair at the participating stations and passenger transportation and accomodation costs included.
For more details, click below.
Also, if you are a Telepass Pay customer, you can benefit of the automatic doubling of discounts with the T Sconto Program.
Will I receive a card for Roadside Assistance - Italy?
Will I receive a card for Roadside Assistance - Italy?
The card is in electronic format only and is always available on the Telepass App, Telepass Pay X App, and in the Reserved Area.
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