then 3 € per month.
Need further assistance?
Visit the Support section
The new solution for the whole family
Home & Health Assistance is a service that offers you double assistance with a single solution!
For your home
By purchasing at least one accessory guarantee.
For everyone's well-being
Choose between a one-time payment or monthly installments: no additional costs will be charged.
1 year of free subscription
if you activate by 30/06, then €3 per month.
The Home & Health Assistance service is provided by Mawdy Services
Our secure and reliable partner.
What Assistenza Home & Health includes
Here are some interventions with their main characteristics:
Technical interventions
Covered up to €300 per intervention, maximum 2 requests per year for each service.
More info
Technical interventions in case of emergency
Coperti fino a 200€ per intervento, massimo 1 richiesta annua per ciascun servizio.
More info
Affiliated network:
Specialist visits at discounted rates for the entire family network
Medical and specialist consultations
Provided remotely, via telephone or video through a web platform. Up to 3 annual requests per type of consultation.
Second opinion
Through video consultation on therapies, medical reports or medical opinions previously received. Up to 3 annual requests.
Home delivery of medications
Prescription pickup, purchase and delivery.
Where the home service is valid
The service is valid both for your main residence (residence/domicile) and, with some limitations, when you are elsewhere in Italy. Whether it's a second home, a vacation home, or a temporary residence, the rule is simple: it applies if you are there and for properties located more than 50 km from your main residence.
Having an issue? Contact us immediately
If you have already activated the service and need assistance, you will need to provide your personal information (first name, last name, tax code, home address) by calling the Mawdy Services Operations Center at the toll-free number: 800 087 585 or at the standard rate number +39 0152 559 573*.
*The cost of the call is determined by the rate plan provided by your telephone operator.
Frequently asked questions
How can I use the Home & Health Assistance service?
How can I use the Home & Health Assistance service?
You can use the service 30 days after subscribing to the “Home & Health Assistance” Package. Once this period has elapsed, you can request assistance at any time by contacting the Mawdy Services Operations Center, which is open 24 hours a day, every day of the year: toll-free number: 800 087 585 and standard rate number: +39 015 255 9573.
Where can I use the Home & Health Assistance services?
Where can I use the Home & Health Assistance services?
In your home, i.e., the house where you live or are domiciled, including its appurtenances, you will have access to all the services provided by the service. This includes both technical interventions (such as plumbers, electricians, gas technicians, locksmiths, and heating engineers) and emergency services, such as pest control, support in the event of water damage, special cleaning after a fire or flood, assistance after a burglary, the dispatch of a security guard when the home is unsafe, and even a vehicle for moving furniture in the event of serious damage.
In a Structure, i.e., a private residence where you are staying temporarily and which is located more than 50 km from your home, including its Appurtenances, you will only be able to take advantage of essential technical services: plumber, electrician, gas technician, and locksmith. Other services related to emergencies or extraordinary situations are not included.
Are there any limits on Home & Health Assistance services?
Are there any limits on Home & Health Assistance services?
Yes, Home & Health Assistance services have limits that vary depending on the type of service. Please refer to the Service Guide for more details.
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