Need further assistance?
Visit the Support section
Come see us at Telepass Store
Are you a Viacard customer? Come say hi!
Our Telepass Store locations
Milano
Via Larga, 9/11
Orari di apertura:
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre
Torino
Corso Vittorio Emanuele II, 74/A
Orari di apertura:
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre
Dal lunedì al venerdì 8.00 / 19.30
Sabato 8.30 – 12.30 / 13.30 – 17.30
Chiuso domenica, festivi, 24 e 31 dicembre
Your business comes first
At Telepass Store you can do the following if you’re a Viacard customer:
- change bank account number or the bank linked to your business contract,
- replace your Viacard in the event of theft or loss,
- request a device, to travel both in Italy and in France, Spain, and Portugal, that you can link to your Viacard,
- return your device;
- activate the Reminders, Area C, Affiliated Car Parks, and Strait of Messina Ferries services,
- activate Roadside Assistance in Italy or Europe,
- insure your device in case you can't return it due to theft or loss,
- get a new Viacard if your old one is damaged or demagnetised,
- direct Viacard customers (those who haven’t signed a contract through a bank) can return their cards to terminate their contract,
- replace your device in the event of theft or loss,
- replace your device with a new one, including the one to travel in France, Spain, and Portugal,
- buy holders and dual locks,
- manage toll non-payment and get a certificate for toll booth access that didn't register entry data.
